Legal notice

Website Content We strive to ensure all text, images, specifications and product descriptions of seafood displayed on this website are accurate, up-to-date and reliable. Our team regularly reviews, revises and updates all site content to deliver a trustworthy browsing and shopping experience for customers.

Accuracy of Information We make every effort to verify the authenticity, completeness and accuracy of all seafood-related information on the site, including species labels, net weights, origin details, storage instructions and product bundle descriptions. Nevertheless, minor typographical errors, delayed data sync or slow page updates may occasionally occur. If you notice inconsistent, misleading or incorrect information, please contact our customer service team. We will conduct prompt verification and corrections.

Use of Information All information published on this website serves only as general reference for seafood selection, comparison and purchase. Before placing orders or making purchasing decisions, we recommend you confirm key details such as product form (fresh, chilled or frozen), shelf life, handling requirements and cooking suggestions with customer service if necessary. We accept no liability for losses resulting from purchasing decisions made solely based on unconfirmed website information.

External Links For your convenience in accessing supplementary information such as seafood cooking recipes and storage guides, our website may contain hyperlinks to third-party platforms. We only link to generally recognised reputable websites, yet we have no control over external sites’ content, service standards, privacy policies or business practices. We disclaim all liability for disputes, losses or risks arising from your visit to third-party websites via our links.

Website Availability We perform routine technical maintenance to keep the site accessible, aiming to support smooth browsing, product viewing and order submission around the clock. Temporary website outages, loading errors or function disruptions may occur due to server maintenance, system upgrades, network failures or unforeseen technical issues. We are not responsible for any shopping inconvenience or consequential losses caused by temporary service interruptions.

Legal Compliance We strictly comply with applicable local, national and cross-border laws, food safety regulations, biosecurity requirements, consumer protection legislation and e-commerce policies. No provision within this legal notice shall be interpreted to limit or remove any statutory rights that cannot be excluded under relevant laws.

Seafood Product Information We take great care to present authentic imagery, list precise weights, state origins, display clear pricing and describe characteristics for all seafood items including fish, prawns, shellfish and molluscs. However, slight variances may exist between online images and received goods due to natural differences among seafood specimens, lighting during photography, display screen colour variation, fishing batch fluctuations and manual weighing tolerances. Please reach out to our support team to resolve any concerns before completing payment. We will only assume after-sales responsibilities within the scope permitted by consumer protection laws.

Intellectual Property All original content on this website, including seafood product photographs, specification text, marketing copy, brand logos, packaging artwork and lifestyle scene imagery, is either fully owned by us or legally licensed for commercial use. Such intellectual property is protected by copyright, trademark and related intellectual property laws. Unauthorised copying, downloading, reproduction, modification or commercial reuse of any site content without our written consent is prohibited. We reserve the right to claim legal remedies for all infringing activities.

Seafood Handling Disclaimer Our seafood products are supplied in accordance with relevant food safety standards and require appropriate storage and handling. We accept no liability for spoilage, quality deterioration or health risks resulting from improper handling, such as failure to freeze chilled seafood promptly, prolonged exposure to room temperature, incorrect thawing methods, storage beyond the recommended shelf life or inappropriate cooking practices. We advise all customers to follow the storage and handling guidance provided with each order.

Order & Logistics Disclaimer Estimated delivery times and displayed stock levels on the website are for reference only. Situations including stock shortages, fishing yield fluctuations, logistics delays, transit temperature variations and cross-border customs or biosecurity holdups may arise due to external factors. We will actively assist you in resolving related issues, but we shall not compensate for indirect losses such as cancelled meals, event postponement or opportunity costs caused by these uncontrollable circumstances.